TCP SERVICES

A. Maintenance Service Agreements

We understand that many of our clients are responsible for overseeing multiple types of environments that include a range of different equipment.  TCP offers annual and multi-annual maintenance and service agreements which we tailor to meet your specific requirements.  We design our maintenance contracts to guarantee the quality, safety, efficiency and reliability of your critical power systems.  Furthermore, we meticulously document all maintenance visits and service calls to ensure that we always provide you with superior service.  With TCP as your service provider, you may rest assured in the dependability of your critical power equipment.

B. Preventative Maintenance Services

TCP performs preventative maintenance inspections on a semiannual, quarterly or monthly basis to ensure the optimum operation of your mission-critical equipment.  During these inspections, our skilled field engineers will thoroughly test, inspect and calibrate the entire system according to the manufacturer’s specifications.

C. Battery Capacity & Acceptance Testing

Battery capacity testing is the only true way to measure a stationary battery banks performance. TCP performs capacity tests to IEEE & NERC standards using the latest computer controlled discharge tester with built in wireless monitoring of each battery. All data is recorded and provided in an easy to understand report allowing you, the customer to make informed decisions about the health of your battery plant.

D. Repair & Emergency Services

We at TCP offer 24 hour on-call service and support which is available 365 days per year.  We guarantee a 15 minute callback with a four hour maximum onsite response to all of our customers with maintenance service agreements.

E. Time & Material Services

TCP also provides one-time preventative maintenance service or Time and Material services without a contract.  In this circumstance, labor charges are portal-to-portal in addition to materials.